Hospitality · Hotel
Conrad Hotel: A problem room back in service, 12 months without a complaint.
New York Downtown · New York, NY
One guest room kept drawing odor complaints that maintenance, deodorizers and new filters couldn’t fix. A FreshFilter in its cabinet unit put it back in service, rented with zero complaints since.

Identify · Apply · Verify™
How it was done.
Identify
One guest room drew repeated odor complaints. Expert HVAC maintenance, deodorizers and filter changes didn’t fix it. At about $1,000 a night, with the hotel at 98% average occupancy, every night it sat out lost revenue, and guest perception put the brand at risk.
Apply
A Cognituv FreshFilter built into the room’s existing vertical cabinet unit for continuous air and coil treatment.
Verify
Air-quality monitoring measures and verifies the room continuously. It has been rented with zero complaints in the 12 months since installation.
Successful outcomes
What changed.
- Room back in service and rented
- Zero complaints in 12 months
- Energy savings; improved IAQ
- Automated air treatment
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Start with a no-cost facility assessment.
A call with an engineer, then a written recommendation for treatment, monitoring or both, sized to your equipment.